Duty free, Lost Luggage, Facilities, Help Desk Services In Lisbon Airport

Duty-Free:

At the Lisbon Airport's Duty-Free passengers and guests may find an array of products, that they have the desire to purchase. That is important to mention that the Duty-Free area is divided into two parts: Duty-Free Store and Duty-Free Store Express, the first one provides a wide range of perfumery, beverages, cigarettes and cigars and Portuguese delicacies, while the second sector offers exclusive products for all types of passengers.

Eating and Drinking:

The airport provides its passengers and visitors with the cafes and restaurants, where they may find drinks and snacks while waiting for the flights or before they get picked up. From the wide range of cafes available the one may find: Tasty2Go, Starbucks, Specially, Servejaria, Pizza Hut, Paul, Pastelaria Versailles, Padaria Lisboa, Ola, O Mercado, Nespresso, Natural Break, My Bistro coffee&drinks, McCafe, McDonalds, La Pausa, Hediard, KFC, Gelati di Chef, Go To Café, DOTS bakery, Burger King and many more. All of those are offering a variety of snacks and drinks that will satisfy the needs of every guest.

Luggage:

Guests and passenger of the airport may find the Luggage Storage Area opened 24/7 in the arrivals area right next to the parking lot P2. Fees vary regarding the size of the luggage left: for up to 10 kg it will be 2,90€, for luggage weight of which is from 10 to 30 kg the fee will be 4,30€ and for more than 30 kg the fee will reach 8,60€ per day. 

Help Desk:

In case of guests or passengers have any issues or queries there is help Desk available both at the arrivals and departure terminals 24/7.

Communication:

In Lisbon airport, the post office may be found, where passengers and guests can send the letter to their relatives and friends. Moreover, the is phone and fax services are available 24/7 at both arrivals and departure terminals.

Meetings and Conferences:

At the Lisbon airport, there is separate space available for meetings and conferences. The Airport Business Center Lisbon can offer comfortable working space, which is powered by Startup Lisboa. Visitors may find 2 Lounge areas (105 m2 and 80 m2 accordingly), 3 meeting rooms (10.3 m2 each), VIP room (16 m2), 3 Conference Rooms (41 m2, 20.5 m2, and 20.5 m2 accordingly). That facility is the part of the ‘Convenience Service' of the airport. The ANA Lounge (900 m2) will provide its visitors with the sense of comfort and luxury, while enjoying the time seating at the sofa, reading newspapers, enjoying delicious drinks and snacks before the flight; the shower kit and smoking area are also available as the part of the service.

Disabled Peoples Facilities:

The airport provides its disabled passengers with the service ‘MyWay', which may be obtained by contacting the airline or travel agent within 48 hours in advance. The service includes the support and assistance from the professional staff, which will take responsibility for personal and baggage assistance, check-in, security point etc. When arriving at the airport, the one shall check for the Designated Point of Arrival- telephone booth marked with the MyWay logo. Here, the passenger shall inform MyWay staff about his/her arrival, so that they could take all duties from that point. Moreover, for all passengers and guests with reduced mobility, there are specially marked spaces at the car park.